Privacy Policy - 3DAI
At 3DAI ("we", "us", or "our"), safeguarding your privacy remains our core commitment. This Privacy Policy explains our procedures for collecting, using, disclosing, and protecting your information when you use our 3D model generation platform and services (collectively, the "Service").
1. Information We Collect
We collect these categories of information:
- Personal Data: Email address, user identifier, and materials you upload for 3D model creation (including text instructions, reference images, drawings, and sketches).
- Output Content: 3D models and associated data generated through our Service.
- Platform Analytics: Information about how you interact with the Service, including IP address, browser details, pages visited, and duration of use.
- Cookies and Tracking Technologies: We implement cookies and similar technologies to enhance your user experience.
2. How We Use Your Information
We utilize your information for the following purposes:
- To develop and provide 3D models based on your inputs
- To maintain your account and monitor resource consumption
- To advance our AI technology and service functionality
- To deliver technical assistance and customer care
- To deter misuse and enforce our policies
- To comply with applicable regulations
3. Information Sharing Practices
We may share your information with:
- Cloud infrastructure partners who facilitate processing and storage of 3D models
- Analytics services that help us improve our platform
- Legal and regulatory authorities, as required by law
Please note that content generated by users on our free tier may be publicly viewable, while subscribers' models remain private by default.
4. Data Retention
We store your personal information and generated 3D models for the duration of your active account or as needed to provide our Service. You may request data deletion at any time.
5. Your Data Protection Rights
Under GDPR, you possess these rights:
- Right to request access to your personal data
- Right to correct inaccurate personal information
- Right to request deletion of your personal data
- Right to restrict processing of your personal information
- Right to data portability
- Right to object to processing of your personal data
To exercise these rights, please contact our support team at support@the3dai.com
6. Cookies and Related Technologies
We employ cookies for essential functionality, usage analytics, and service improvement. You can manage cookie settings through your browser configuration.
7. Children's Privacy
Our Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.
8. Updates to This Privacy Policy
We may update our Privacy Policy periodically. We will notify you of any changes by posting the revised Privacy Policy on this page.